wl77 Privacy Policy: How We Handle Your Information
wl77 collects and uses your information only to run and support your access to the lobby, your wallet activity through Rocket, Upay or Bank Transfer, and your communications with our support team. What we collect, how long we keep it, and the choices available to you are all set out in this policy — availability of certain features depends on your local law and eligible region.
Account data only
Wallet activity covered
Your choices explained
Region-dependent access
POLICY SCOPE DETAIL
What Information We Collect and Why
When you open an account with wl77, we collect the details you submit during registration — your name, contact information and, where applicable, identity verification documents required by the account process. We also collect transactional records tied to your wallet activity, including deposits and withdrawals processed through Rocket, Upay or Bank Transfer. Technical data such as your device type, browser session identifiers and IP address are logged automatically each time you access the lobby. We use this information to verify your account, process wallet transactions, deliver support responses and keep the account environment secure. We do not sell your personal data to third parties. Where we share data with service partners — for example, payment processors handling Rocket or Upay transactions — those partners are bound by data handling obligations consistent with this policy. Retention periods vary: active account data is held for as long as your account remains open; transaction records may be retained for the period required by applicable financial or legal obligations in your region. Your continued use of wl77 after any update to this policy is taken as acknowledgement of the revised terms.
Rocket
Transaction records for Rocket payments are retained as part of your wallet history and are accessible from your account statement view.
Upay
Upay deposit and withdrawal entries are logged against your account and form part of the transaction data covered under this policy.
Bank Transfer
Bank Transfer activity is recorded in your account wallet history and held for the retention period applicable to financial records in your region.
INSIDE AND OUTSIDE
Where This Policy Applies and What It Covers
This policy applies to your wl77 account and to every interaction that flows through it — from lobby access and game activity to wallet transactions and support messages. It does not extend to third-party websites linked from our pages, nor to payment processors operating under their own published policies. Understanding the boundary helps you know which questions to bring to us and which to direct elsewhere.
Account access
All data tied to your login, session activity and account settings falls within this policy. That includes device identifiers logged when you access the lobby from a mobile browser or desktop.
Wallet transactions
Deposits and withdrawals you make through Rocket, Upay or Bank Transfer are covered here. The payment processor involved also operates under its own terms, which sit outside this policy.
Site content
Game activity logs — rounds played, session length, lobby navigation — are collected and held within your account record under this policy. Studio names visible in the lobby are content providers, not data controllers.
Third-party services
External links, payment gateways and verification services operate under their own privacy frameworks. We cannot accept responsibility for data handling practices on those external platforms.
YOUR ACCOUNT CHOICES
Actions Available to You Under This Policy
You have a set of practical choices regarding the data held in your wl77 account. You can review the contact details, wallet addresses and communication preferences stored against your account at any time by opening the account settings page. If any detail is incorrect — for example, a phone number linked to your Rocket wallet — you can correct it directly in the relevant settings field or raise a request through our support channel. If you want to ask a question about the data we hold, or to request that specific records be reviewed, the support route published on this site is the correct path. We aim to respond to data queries as promptly as our support queue allows; we do not publish a fixed response time, so check the support page for the current contact method. Account closure requests, where permitted under applicable local law and our terms, also follow the support route.
Review your records
Open account settings to see the contact details, wallet entries and verification status held against your profile. No additional step is needed beyond your standard login.
Correct account details
Update an incorrect phone number, email address or wallet reference directly in the relevant settings field. For fields that are locked after verification, submit a correction request via support.
Raise a data question
Use the published support route on this site to ask about what data is held, how long it is retained, or whether a specific record can be amended or removed.
Request account closure
Where local law and our terms permit, contact support to begin the account closure process. Transaction records may still be held for the retention period required in your region.
REACH OUR TEAM
How to Contact Us About This Policy
If you have a question about this policy, a data correction request or an account-related privacy concern, use one of the contact routes listed below. We publish only the channels we actively maintain; we do not list response times we cannot confirm.
Live chat
The live chat widget on the wl77 site connects you directly to a support agent. Use it to raise a privacy question, flag an incorrect account detail or ask about data retention for your wallet records.
Email support
Send a written privacy or data query to the support email address published in the site footer. Include your registered account identifier so the team can locate your record without asking for sensitive credentials.
Account help page
The help section within your signed-in account area covers common data and privacy questions. Start there before contacting the team directly — many correction steps can be completed without raising a support ticket.
HOW WE MANAGE DATA
Data Handling, Cookies and Account Security
We apply account-level controls to limit access to the personal data held in your wl77 profile. Session authentication, wallet transaction logs and support correspondence are each handled through separate internal processes. Cookies and similar identifiers are used to keep your session active across the lobby and to remember display preferences between visits — you can manage cookie settings through your browser. Data retention follows the schedule described in the policy details section above: active account data is held while your account remains open, and financial transaction records are kept for the period our region-applicable obligations require. If this policy is updated, the revised version is published on this page with the update date noted.
Account authentication
Your login session is protected by standard authentication controls. Never share your account credentials; if you suspect unauthorised access, contact support immediately via the live chat or email route published on this site.
Cookie management
We use session cookies to maintain your lobby access and preference settings. You can adjust or clear cookies at any time through your browser settings; doing so may affect how some parts of the site display.
Data retention schedule
Active account and wallet data is held for the duration your account remains open. Transaction records tied to Rocket, Upay or Bank Transfer activity are retained for the period required by applicable financial obligations in your region.
Policy update process
When this policy changes, the updated version is published here with the revision date shown at the top of the page. Continued use of your account after a revision indicates you have reviewed the changes.
PRIVACY QUESTIONS ANSWERED
Common Questions About Your Privacy on wl77
These are the questions we receive most often about how your data is handled. If your question is not covered here, use the live chat or email route on the support page.
What personal data does wl77 collect when I open an account?
We collect the registration details you submit — name, contact information and, where required, identity verification documents. We also log device and session data automatically when you access the lobby, and we record wallet transaction entries for every Rocket, Upay or Bank Transfer activity on your account.
Can I see what data is held against my account?
Yes. Open the account settings page after logging in to review the contact details, wallet references and verification status stored on your profile. For a fuller data summary or records you cannot view directly, submit a request through the support email channel published in the site footer.
How do I correct an incorrect detail on my account?
Many fields — such as your email address or phone number linked to your Rocket wallet — can be updated directly in account settings. Fields that are locked after verification require a correction request submitted to support. Include your account identifier in any message so the team can locate your record quickly.
Does wl77 share my data with third parties?
We share data only with service partners necessary to run your account — such as payment processors handling Rocket, Upay or Bank Transfer transactions. Those partners operate under data handling obligations consistent with this policy. We do not sell your personal information to unrelated third parties.
How long does wl77 keep my account and transaction data?
Active account data is held for as long as your account remains open. Transaction records — including wallet history for Rocket, Upay and Bank Transfer — are retained for the period required by the financial or legal obligations applicable in your region. After account closure, some records may be kept for that statutory period.
How do I raise a privacy concern or request account closure?
Use the live chat widget or the support email address listed in the site footer. For account closure, note that local law and our terms govern whether a full deletion is possible; transaction records tied to financial obligations may be retained even after closure. State your account identifier clearly in any privacy request.
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